Artificial Intelligence by VCloud
AUTOMATED CUSTOMER CARE WITH A HUMAN TOUCH
For your customers, checking an order or fixing a problem can sometimes be complicated. But it doesn’t have to be.
VCloud Virtual Assistant solutions turn frustrating experiences into productive conversations. Unlike other automated applications, VCloud solutions are built with our patented Adaptive Learning™ technology that delivers unprecedented comprehension. So your customers can speak in their own words – and accomplish more in less time.
Each month, VCloud helps millions of our clients’ customers get things done. Why make things complicated when the right choice is simple?
Customer satifisaction or cost savings? Now you don’t have to choose. VCloud Virtual Assistant solutions deliver:
How about an extra $4 million? That’s what VCloud is saving this leading hospitality organization.
With a less than 1-year average break even, VCloud solutions pay you back fast. And then some: in just a year, our clients see an average ROI of 145%.
Satisfaction and loyalty
Happy customers come back – and tell their friends. With 10-20% average increase in CSAT, VCloud makes millions of happy customers.
VCloud conversational Virtual Assistant solutions provide a personalized experience throughout the customer lifecycle. Your valuable customers get to interact when and how they want, with the results you want.
All VCloud solutions are built on our Adaptive Learning™ technology that seamlessly combines artificial and human intelligence. The result? An unprecedented level of understanding that enables human-like conversations. That means you can ask open-ended questions and your customers can respond in full sentences. It’s the kind of stuff real relationships are built on.
Consumers aren’t just contacting you on the phone