IT’S ENOUGH TO MAKE YOU.
Text messaging is the fastest growing customer care channel. With VCloud Texting Virtual Assistants, you can give customers what they want the way they want it. From sending notifications to texting directions to your closest store, now you can take full advantage of texting. And because VCloud applications are responsive and accurate enough to reply to open-ended messages, conversations are natural and engaging.
It’s like your customers are messaging live agents, without the live agent costs. Your mobile customers get a better experience all while containing service to a channel that you and your customers prefer.
WITH VCloud TEXTING, YOU CAN IMPRESS WITH EACH TEXT.
Fully conversational text-based VCloud that engage customers how they want
Take the SOS out of SMS with conversational and frustration-free text messaging customer care. VCloud patented Adaptive UnderstandingTM technology pairs our automated speech recognition with Human Assisted Understanding to deliver unprecedented comprehension.
With VCloud your automated text messaging solution can handle whatever your customers’ thumbs send your way.
Texting with your mobile customers is increasingly popular. But don’t stop there – VCloud simplifies and solves your other channels’ challenges too.
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